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Thinking out loud
about AI.

Regulation, architecture, and production stories — from the team building AI agents for enterprise.

Case Study 6 min

How a Belgian insurer automated 2,400 calls a day

When AssurBelge Group asked us to handle their overflow calls, we didn’t expect to end up replacing their entire front-office phone operation. Here’s the full story.

March 14, 2026Read article
Regulation 8 min

The EU AI Act enforcement timeline: what changes in June

The first enforcement deadlines hit this summer. We break down what’s prohibited, what needs disclosure, and what you need to document — now.

March 7, 2026
Technical 12 min

We benchmarked 8 RAG architectures. Here’s what survived production.

Most RAG comparisons test on toy datasets. We tested on real enterprise document sets — 50K+ pages of SOPs, contracts, and regulatory filings.

Feb 28, 2026
Product 5 min

Why your AI agent needs a personality — and how to give it one

Tone of voice isn’t cosmetic. In our testing, agents with calibrated personalities saw 34% higher user satisfaction and 22% longer conversations.

Feb 21, 2026
Technical 7 min

On-prem vs. cloud for European AI: the real cost breakdown

The cloud vs. on-prem debate gets religious fast. We ran the numbers for a mid-size deployment. The answer surprised us.

Feb 14, 2026
Regulation 10 min

GDPR and generative AI: the compliance playbook nobody wrote yet

Most GDPR guides for AI are surface-level. We worked with three DPOs to build the operational checklist teams actually need.

Feb 7, 2026
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